Scheduled Outages

Scheduled Outage Status

Scheduled Outage - Auckland Network Only

Outage Date

21/05/2012

Maitenance Window

00:01hrs to 03:00hrs

Expected Outage Duration

15 minutes

Description

CityLink is conducting generator maintenance at Telco House and a switch IOS software upgrade in FAI House, Auckland, as part of it's proactive network improvement program. A large number of CityLink's Auckland services will be affected. The outage is expected to be less than the estimated 15 minutes with the impact to be minimised by conducting work in an early morning time of the standard maintenance window.

Customers who experience any problems with their CityLink service after the maintenance work should contact the CityLink 24 hour support number:

Phone: 04 385 9003 or
Free call: 0800 4 CITYLINK (0800 424 895)
Select: Option 3

Advise you have a fault with your CityLink service and include the relevant service reference number.